Package Protection

At Porch Potty, we offer Package Protection for just $2–$5 at checkout. This protection ensures that if your order is lost, stolen, or damaged during shipping, you’re covered.
What’s Covered:

• Lost Shipments: If your order is lost during delivery, we will help you get a replacement.

• Stolen Packages: If your package is stolen after delivery, we’ll assist in resolving the issue.

• Damaged Items: If your Porch Potty arrives damaged, we’ll either replace it or provide a refund.

How Package Protection Works:

1. Add Package Protection: You can select the package protection option at checkout for just $2–$5.

2. Contact Customer Support: If something goes wrong with your delivery, simply reach out to our customer support team.

3. Resolution: We’ll assist you by either sending a replacement or processing a refund, depending on the situation.

Terms & Conditions:

• Claims must be filed within 30 days of delivery by contacting customer support.

• The package protection fee is non-refundable.